In the past few years, a tragic shift happened from offline markets to online platforms, and businesses have adapted to the growing demand for ERP and management software. Although, with numerous options available, Microsoft Dynamics 365 Business Central Dubai remains the top choice for small and medium-sized enterprises.

But why is it so? What are the reasons behind choosing the D365 Business Center, and how does it help these SMEs grow? Let us inquire about some of these questions here.

  • Management and business operations got easier with Microsoft Business Central.

Business Central allows SMEs to access all their business aspects in one place and helps them manage and operate automatically. Some of these operations include finances, supply chain management, and project management. That is, it keeps records of all the inventory and in-and-out payment details and tracks your products in real time.

  • Enhancing customer relationship at root

Microsoft Business Central 365 Dubai also works as a customer relationship management system and organizes all your sales efforts, tracks customer preferences, personalizes their experience, and resolves their issues. It can help you enhance customer relationships by offering personalized product recommendations and email marketing. Additionally, when a customer raises tickets, the system can gather all the previous interactions with the customer and help the customer service representative to provide better service.

  • Cost efficiency and best ROI

Another reason why SMEs are shifting to Business Central Microsoft Dubai is their low cost, affordability, and return on investment. Although the cost and overall pricing of the system depend on the requirements and usability, Microsoft offers a subscription-based pricing model that reduces the load to pay everything upfront. The payment model also allows you to scale up your system capabilities based on the requirement and only pay for the service you use and nothing extra.

  • The process becomes streamlined and efficient

This one reason is more than the combination of all the reasons to choose Microsoft Dynamics 365 Business Central in Dubai by SMEs: it streamlines all your business operations, such as payments, supply chain, and inventory management. It reduces the load on your head and allows you to focus on more crucial work that is waiting for you to solve. This streamlined process makes the business operations smoother and more efficient, and you experience an unprecedented speedup in your business.

  • Compatibility with other Microsoft products

D365 is a product of Microsoft; therefore, its design and development are done considering the compatibility with all the other Microsoft ecosystems. You can therefore easily integrate Power BI, Office 365, or Power Platform and modify your system as you see fit.

Conclusion

In conclusion, the shift from a manual-task workforce to ERP and CRM software has changed the entire business landscape and Microsoft Dynamics 365 Business Central Dubai has contributed to this change drastically. It helps SMEs streamline their operations, make processes smooth, and build better customer relationships, along with managing finances and inventory.