Case Studies

Omni Group is one of Pakistan’s greatest industrial success stories, with a history marked by repeated penetration of multiple markets and profitable diversification. A move to a single ERP in the shape of Microsoft Dynamics AX is enabling Omni Group, a highly
successful conglomerate active in fields such as agribusiness, fuel production and energy and one of the republic’s most important industrial groups, to exploit the power of a single enterprise software suite across many disparate operational contexts, a move believed to be unique in the Pakistani business sector. Migration to one ERP also means no fewer than 17 separate units are now on the same software. Our managers now have a tool in their hands that can help them both analyze today, but plan for tomorrow. We see this as a solution we will be reliant upon for years to come.”
The good news is that the Maison Consulting team delivered the first phase of the system on time and to budget after an intensive six months’ engagement commencing in March 2015, justifying his faith in the pathway chosen.

Khawaja Salman Younis, Group Chief Operating Officer, Omni Group

KaprayOnline chooses Maison Consulting as its Retail ERP Partner. Maison has enabled
KaprayOnline with retail ERP solution that will help enhance their customers’ shopping experience and will also help cater customer needs at best. Now with more insight on their customers, KaprayOnline will operate with more agility, exceed consumer expectations and build an enduring loyalty of their customers. Our vision is to empower enter prise and midsized retailers to be dynamic by delivering that complete shopping experience with a seamless and differentiating solution for point of sale (POS), Omni-channel management, store operations, e-commerce, merchandising financials, supply chain, and more. Maison’s Retail Team with their experience guides you across the point of sales (POS), multi-channel management, store operations, merchandising, supply chain, business intelligence, and more, for full visibility across your entire retail business, while turning data into insight and insight into action.

Pan Gulf holding is a company that strategically diversified into independent subsidiaries and operating affiliate companies, employing professional staff throughout the Middle East. Pan Gulf’s creativity and innovation in developing and taking new products to market is only the beginning. The unique combination of practical experience, business management, research, and design has provided the foundations for Pan Gulf to spread from our original Dammam base to service the entire Kingdom of Saudi Arabia in such fields as steel, Building and Plumbing materials, Foodstuffs, Steel fabrication, Valves & Piping systems, Fire Safety & Security, Welding solutions, and custom fabrication products. Maison has implemented Microsoft Dynamics AX 2012/2009 across Pang Gulf Holding and its subsidiaries which have a different nature of business with 2500+ system users. During the implementation, Maison added a professional approach to project management and helped us to achieve flexible to cover requirements outside the project scope.

Naeem Sarwar, Group ERP Manager – Pan Gulf Holding.

To compliance with the Ministry of Health of Kingdom Saudi Arabia, King Fahad Specialist Hospital – Dammam has to implement the rules and regulations in Logistics of the hospital. With implementing its new business management software, Logistics Department has gained full control of its inventory and Procurement and has minimized the risk of loss. With the help of Microsoft Dynamics AX 2009, stock levels are now maintained effectively, and improved our accuracy in specifying materials requirements. Maison consulting services helped them implement their business processes, create reports that let them analyze their operations more efficiently, turning raw data into valuable information

“Media Giant Gains Better Business Visibility and Control Using an ERP Solution. The deployment of Microsoft Dynamics AX 2012 has enabled our managers to have better control of our business operations, activities, and resources. QMC searched for an enterprise resource planning (ERP) system and evaluated potential solutions, including Oracle, which had been used for HR, and accounting by one of its merged business entities since 2000. For us, Microsoft Dynamics AX 2012 appeared to be a better choice because of its ease of use, integration, and customization features which are not present in Oracle solutions. Microsoft Dynamics AX is also open, so you can develop whatever you need, Says Waleed.

The Aman Foundation is a local, not-for-profit trust, based and operating in Pakistan, born out of the belief that Pakistanis must take the lead in solving Pakistan’s problems. The Aman Foundation aims to champion dignity and choice for the underserved, focusing on Health, Nutrition and Education through direct intervention; aspiring to derive scalable, sustainable and systemic change in Pakistan.

Healthcare-  Development, and implementation of healthcare systems ranging from Emergency Medical Response, Community Health Workers, and TeleHealth initiatives to Mother-and-Child Hospitals.

Education and Skills–A Vocational Training Institute designed to transform unemployed and untrained youth into productive members of society and the Teach For Pakistan Program, a nationwide movement of graduates and young professionals that commit two years to teach in under-resourced schools. Aman Foundation believes in digital transformation within its system it has gone through a complete, thorough process of building vocational education management system and implementation, which was well executed by Maison at Microsoft Dynamics platform. This has allowed us to increase the productivity of employees, offer better student, faculty and sponsor management services, gain better business intelligence in real time and to find inefficiencies in the system.

AL Abdul Karim Holding Company is one of the largest importers and distributors of electrical materials in the Kingdom of Saudi Arabia. Since its formation in 1973, Al Abdul Karim Holding Co. has continuously dominating the market as the Most Highly Sales Performance Awardees from major world leading manufacturers and suppliers with a complete range of electrical materials. After it had earned successful business and growing continuously Al Abdul Karim Holding Co. has modernized its wide range of diversified products in the field of Communications, Instrumentation and Lighting materials with extensive usage of Microsoft Dynamics AX.

Leading Saudi Arabian group Yousef Al-Rajhi Global needed new business management software to support its expansion plans. It chose Microsoft Dynamics AX 2009, and, as a result, has improved inventory controls and automated sales, purchasing, financial management, and production. The group has recorded productivity gains of up to 25 per cent.

Fast food chain and domestic appliances manufacturer Muhammad Din Sons Limited wanted a business management solution for its expanding interests in Pakistan. Having considered systems from Oracle and SAP, the company standardized on Microsoft Dynamics AX 2009. Stock levels are managed more effectively, and accuracy in specifying materials requirements at the factory has improved by 400 per cent. Managers now also get performance reports in real time.

World-class manufacturer Arabian United Float Glass Company wanted modern business management software for its newly commissioned factory in the Kingdom of Saudi Arabia. The company chose Microsoft Dynamics® AX 2009 after evaluating Microsoft against Infor, QAD, SAP,
and Oracle. The software ensures that the new factory can compete effectively in domestic and export markets and will deliver a rapid return on investment for investors.

Barclays Bank has been around a while- over 300 years to be exact, and count as one of the Big 4 British banks. Over ten million people have current accounts with Barclays Bank, and they’re served in a little over 2000 branches. Barclays Bank also owns the Woolwich, which means their funds are also behind plenty of mortgages. Barclays employs just under 74,000 people worldwide, although this is gently reducing as technology (and cutbacks) reduce staff. Microsoft Dynamics offers very less response time to help Barclays Bank Pakistan on maintaining excellent customer service quality at call center. Dynamics CRM helps improve customer service by using complaints to track and resolve customer related issues. Complete implementation of case resolution process, and the ways to view and manage cases in Microsoft Dynamics CRM.

Trans World Associates (Pvt.) Ltd. (Transworld), a joint venture of Orascom Telecom, Orastar Limited, and Omzest Group, was setup in the deregulation’s wake of the Pakistani Telecom sector with a mandate to operate the first privately owned submarine fiber optic cable system between Karachi – Pakistan, Muscat – Oman, and Fujairah – UAE. Selecting Maison Consulting & Solutions as the partner for implementation of Microsoft Dynamics enabled us not only to implement the Microsoft Dynamics successfully but also to unleash its potential.

Determined to offer customers a more flexible, personalized service, Pakistan’s KASB Bank deployed Microsoft Dynamics® CRM 4.0 business management software. Microsoft® Gold Certified Partner Maison Consulting & Solutions customized the technology to streamline collections management and integrate it with call center systems. The bank’s customers now benefit from a faster, more efficient service.

Olympia Chemicals has established itself as a reliable partner to provide excellent quality Products at the most cost effective price to our valued customers. We have come a long way from a very humble beginning to becoming second largest Soda ash producer in the country and are now on course to another expansion which is in line with our customer’s increasing demand for our product. Maison Consulting & Solutions is more than an ERP consulting company, they have a complete understanding of our business processes and that recipe has made our project very successful.

Mustafa Monnoo- CEO Olympia Chemicals Limited

Ijaz Enterprises (Pvt.) Limited was looking for a system that could provide them with a fully integrated process with powerful reporting capabilities. Maison’s Sales team contacted Ijaz Enterprises (Pvt) Limited and introduced them to Microsoft Business Solutions. After one year of communication and presentations, Maison convinced Ijaz Enterprises (Pvt.) Limited for Microsoft Business Solutions. It was at this point that the company turned to Microsoft Business Solutions. The intuitive nature and file

The flexibility of Microsoft Business Solutions -Great Plains helped to convince Ijaz Enterprises that they had found the solution to fulfill their requirements.

Fortress Products was organized in 1992 as a sales representative for IJAZ Enterprises, as well as for Khas Traders, a non-affiliated tannery and glove manufacturer in Pakistan. During this Period, Fortress continued to serve ACE Hardware and Memphis Gloves accounts, but was also awarded the contract to supply private label gloves to commercial and industrial distributors. Microsoft Great Plains gives us the ability to report the contribution of each business unit to the business which means we can establish key performance indicators”,

Mr. Waqar – GM Fortress Products said. “This allows us to identify and differentiate between those units that need our management attention and those that are running well